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Cory Home Delivery Adds New Retail Clients

By Home Furnishings Business in Delivery on June 9, 2011

Cory Home Delivery has added Sleepy's Mattress and Darvin Furniture as new furniture retail customers.

Cory, Secaucus, N.J., will handle deliveries for Sleepy's Mattress, the largest mattress chain in the United States with more than 700 stores, out of Sleepy's Robbinsville, N.J., distribution center. Darvin Furniture, based in Orland Park, Ill., has served the Chicago market since 1920.

Cory Home Delivery also has opened a new distribution center, a 54,000-square-foot cross-dock facility in Jessup, Md., to serve a rapidly growing major furniture retailer in the Mid-Atlantic market. That's on the heels of the 2010 opening of a 78,575-square-foot cross-dock facility in Melville, N.Y., for the retailer's metropolitan-area stores. Running 20 trucks a day, the Jessup cross-dock is the first major Cory facility to open in the Mid-Atlantic market since 1998.

"Consistent top service and strategic partnering with major national brand furniture, electronics, and appliance retailers are at the heart of Cory's continuing growth," said Managing Partner Patrick Cory. "We are pleased to be in this favorable position in these challenging times.

BBB Getting Complaints about Grand Furniture Gallery

By Home Furnishings Business in Customer Service on June 9, 2011

Consumers are contacting Better Business Bureau serving Eastern North Carolina regarding problems they are experiencing with Grand Furniture Gallery in Cary.

Grand Furniture Gallery has an "F" rating with BBB, and has had 36 complaints filed against them in the past 12 months.

Most complaints against the retailer deal with delivery issues, including consumers never receiving merchandise or not receiving their furniture within the time frame they were originally promised. The company was invited to meet with BBB to discuss ways to correct the underlying cause of the complaints, but has not responded to the request, according to BBB.

"Although Grand Furniture Gallery has worked to resolve more than half of the complaints, the increasing trend of complaints is still alarming," said Toby Barfield, president and CEO of BBB serving Eastern North Carolina.

La-Z-Boy Co. Retailers Helps Alabama Teacher

By Home Furnishings Business in Community/Charitable Support on June 9, 2011

La-Z-Boy Furniture Galleries and Kincaid Home Furnishings stores in Birmingham, Al., are helping a local teacher furnish her new home.

Mary Margaret Kemp ("Ms. Mac" to her students) teaches developmentally challenged children and received national recognition from the "LIVE! with Regis and Kelly" as a top five finalist in the show' national "Top Teacher" search. During the show, host Kelly Ripa revealed a surprise gift for the Burkett Preschool teacher: a $10,000 gift certificate from La-Z-Boy Furniture Galleries and Kincaid Home Furnishings stores to decorate the living room, bedroom and dining room of her new home.

"Ms. Mac is dedicated to making a difference in and out of the classroom--she spends all of her time comforting, supporting and enriching the lives of her students and their families,"  said Curt Morris, co-owner of the three Birmingham La-Z-Boy Furniture Galleries and Kincaid Home Furnishings store locations. "As soon as we heard her story, we wanted to help. It's exciting for us to bring a little extra comfort into her home to thank her for what she does for the developmentally-challenged children in our community. She is a superb educator and all of us in Birmingham are lucky to have her, and teachers like her, in our midst."

Kemp was nominated for the award by the parent of one of her students, who said the young teacher's love and patience for special needs children, and her gift at reaching them even in difficult situations: "I could write a book on her kindness and how she has changed our lives. She always reassures us that she will do whatever she needs to get our child to communicate and be successful. And she has. Our withdrawn little boy has said some words, he will make eye contact with us and interact with us ... (it) means the world to me that I have in a small way connected with my child and we wouldn't be where we are if it weren't for Ms. Mac."

Ashley Furniture Homestore to Open in Former Calif. Wickes Location

By Aggregated Content in Store Openings on June 9, 2011 from http://c.moreover.com/click/here.pl?r4824959173&f=10761 Ashley Furniture Inds. will open an Ashley Furniture Homestore in a former Wickes Furniture location in Santa Clarita, Calif.

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Somerville's Infrastructure Vote Gets IKEA Talking

By Aggregated Content in Furniture Retailing on June 9, 2011 from http://c.moreover.com/click/here.pl?z4825051866&z=1250249029 A vote for infrastructure improvements in Somerville, Mass., has home furnishings retailer IKEA talking to the City again.

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