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Columbia Furniture Adds 2nd Store

By Home Furnishings Business in Furniture Retailing on June 21, 2010

Columbia Furniture, Chelan, Wash., has added a second furniture store in downtown Wenatchee, the Lake Chelan Mirror reported last week.

Since opening in 1994, Columbia grew from an 800-square-foot space to a 6,000-squarefoot showroom.

"We are very excited to be joining the Wenatchee Downtown shopping district," co-owner Terrie Holm-Nielsen said in the report. "Columbia Furniture has a different look and style compared to the other furniture stores in the area, and we already have a big Wenatchee following. It just feels natural to open a second location here."

The Wenatchee location should open in August.

Customer Complaints at 3 NoCal Ashley Furniture Homestores

By Home Furnishings Business in Customer Service on June 21, 2010

Customers at Ashley Furniture Homestores in Redding, Chico and Yuba City, Calif., are awaiting furniture and refunds, the Record-Searchlight (Redding, Calif.) reported Thursday.

The Better Business Bureau of Northeastern California is investigating 13 customer complaints about the Ashley stores received in the past months.

Customers who have complained bought merchandise at Ashley stores in Redding, Chico and Yuba City, said Barry Goggin, president of the Better Business Bureau€™s Northeastern California region, on Wednesday.

The bureau has asked in a letter to Ashley Furniture for the company to respond to the complaints, said the BBB's regional president, Barry Goggin, in the report.

"We want to specifically ask them to explain why refunds that are due and have been due" have not arrived, he said. "If a refund is due, they have a responsibility to issue it in a reasonable, timely manner."

Ashley Furniture Homestore owner Robert Myers began liquidating inventory at his three locations May 21.

Myers told the paper that he is working with SPCI, the Denver-based management company running the liquidation sales; and that customers will get their refunds and their furniture orders after the liquidation process ends, probably in August.

The Redding and Chico stores will remain open after the liquidation sales, he said.

American Furniture and Mattress Liquidates in Pa.

By Home Furnishings Business in Furniture Retailing on June 21, 2010 American Furniture and Mattress, Nazareth, Pa., announced Friday that it will liquidate its entire furniture inventory and close its showroom and warehouse.

"This is a wall-to-wall total liquidation sell-off to allow us to restructure our business," said Robert Hahn, president of the 11-year-old store. "Although I am disappointed by the closing of my current operations, I hope to reorganize in the future."

Hahn added that all open orders from all customers will be filled and the retailer will continue to service all products sold from the store.

The Nazareth store closing liquidation sale will begin on Thursday and continue until all merchandise is sold. Illinois-based furniture industry consultant Deere Park Associates is advising American Furniture and Mattress on the event.

BoConcept Adds 2nd San Francisco Location

By Home Furnishings Business in Furniture Retailing on June 21, 2010

Danish furniture retail chain BoConcept has opened a second San Francisco furniture store with a new location on Fillmore Street in Pacific Heights, the San Francisco Chronicle reported Sunday.

"We were looking for an opportunity during this recession and really hadn't found anything until December of last year," said Caroline Krogh-Jensen, co-owner of an existing 2-year-old BoConcept store on 101 Townsend St. in 2008. "This seemed like a good opportunity. We felt we weren't reaching the northern section of the city with the Townsend location, and we love the neighborhood."

The 2,300-square-foot Fillmore Street location is an experiment for the international retail chain, which usually doesn't open stores of less than 4,000 square feet.

Miskelly Furniture Converts Ashley Store

By Home Furnishings Business in Business Strategy on June 21, 2010

Miskelly Furniture, Jackson, Miss., has converted an Ashley Furniture Homestore in Madison to the Miskelly brand, WAPT-TV reported Friday.

The store will still sell Ashley products, but will add other brands.

"We knew all of the shopping would put traffic in our store, so we want to be close to where the action is,€ Chip Miskelly said in the report.

Other retailers heading to the area include Best Buy, Dick's Sporting Goods and a Stein Mart store.

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