January 20,
2014 by in Customer Service, Industry 
Sauder Woodworking Co. has received a Center of Excellence certification for its customer support contact center for a ninth consecutive year.
December 4,
2013 by in Customer Service, Delivery, Industry
Donna M. Adams has joined specialized furniture carrier and international logistics provider Zenith Global Logistics as manager, customer service.
August 20,
2013 by in Customer Service, Industry
Furniture rental retailer Cort Business Services has opened a customer service and distribution center in Omaha, Neb.
August 16,
2013 by in Business Strategy, Customer Service, Industry
Self-help is not a way of saving labor in Ikea's style of warehouse stores. The concept of customers helping themselves to their merchandise reflects the retailer's southern Swedish roots of team effort in order to reduce the costs, self-reliance and reduction of unnecessary frills.
The global home furnishings retailer founded by 87-year-old Ingvar Kamprad has united disparate cultures worldwide with one cleanly designed aesthetic for furniture. This aesthetic also is applied to the multitude of other accessories that the company produces for itself or under exclusive arrangements with other companies that it may own.
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Source: Retail Merchandiser