Daily News
From Home Furnishing Business
Myriad Releases Version 6.0 of Retail Management Software
October 23,
2024 by Karen Parrish in Business Strategy, Industry 
Myriad Software is releasing Version 6.0 for its PointCentric™ retail management software (RMS) with several new features for home furnishings retailers. The enhanced features include integration with Podium SMS notifications; a CRM-Phase 1 with Upboard; and new La-Z-Boy product interface.
Myriad will showcase PointCentric’s new features during the Fall High Point Market in their showroom, Plaza Suites, HFA Retailer Resource Center, Floor 1, #1. The benefits of these new enhancements include:
PODIUM INTEGRATION
PointCentric’s integration with Podium now enables a retailer’s customers to receive SMS notifications prompting them to leave a Google review for the company. This ensures:
- Higher Response Rates
- Convenient Interaction
- Enhanced Online Presence
- Seamless Integration with Google
- More Customer Trust
CRM – Phase 1 including Upboard
PointCentric’s Customer Relationship Module is a queue program that helps the salespeople/designers and sales managers know who is “Up Next” to work with a customer. Features include:
- Options for customizing the experience
- Notifications sent to alert salesperson/designer when they are next
- Once salesperson/designer is logged as “Active,” the program tracks time spent
- Once finished, they complete a Sales Opportunity to record results
- Manager view can monitor the entire UpBoard and adjust as necessary
LA-Z-BOY PRODUCT INTERFACE
PointCentric now imports the La-Z-Boy Product Catalog. With this feature, product is pulled from the vendor’s catalog data directly and imported into PointCentric. Added features include:
- Includes adding new product models as well as updating existing product models
- Data retrieved not only includes product models but also their entire list of available fabrics, leathers and other options
- Will discontinue product models, fabrics and options that are no longer available
“Our PointCentric software is constantly evolving to meet the needs and demands of retailers in the home furnishings, appliances, mattress and consumer electronics categories," said Carolyn Crowley, President of Myriad Software. “As the first cloud-based RMS specifically for this space, these new PointCentric features will bring added efficiency and enhanced communications for retailers, their employees and their customers.”
Those wanting to schedule a demo or learn more about PointCentric can stop by Myriad at the upcoming High Point Market, Plaza Suites, HFA Resource Center, Floor 1, #1 or contact sales@myriadsoftware.com