Daily News
From Home Furnishing Business
Spring Air Strengthens Hospitality Presence Through Fast Delivery
August 26,
2024 by Karen Parrish in Business Strategy, Industry 
Spring Air International, a Top 20 U.S. bedding manufacturer and widely known consumer brand, is strengthening its hospitality presence through fast delivery times and enhanced customer service.
The brand is shaving two-thirds off what has become a lagging industry standard of 90 days or more by promising delivery to properties in about 30-days. Spring Air is capturing the attention of hospitality buyers who are seeking quick replacements to update outdated mattresses and ensure compliance.
Alongside quick delivery times, the brand is also garnering the attention of buyers frustrated by supply chain issues and lack of communication from their suppliers, with enhanced, accessible and responsive customer service representatives to aid in the buying process.
“Hotels nationwide are struggling to replace out-of-compliance mattresses following the COVID-19 pandemic as other industry competitors are taking longer and longer to not only supply these hotels, but reply to them as well,” said Nick Bates, president and CEO of Spring Air International.
“Our team is dedicated to helping these hotels receive product in a matter of weeks, not months and respond to any inquiries as soon as possible.”
The brand has also added experienced industry sales representatives throughout the country to assist customers.
“Hospitality buyers are typically charged with handling multiple categories, from rugs to wall décor, which is where our experienced sales representatives add tremendous value,” said Bates. “Our reps can assess their needs quickly and efficiently and help guide them toward the ideal mattress for their brand. Most importantly, they can assure hoteliers they will get their order on time.”
Spring Air offers three national hospitality collections —the Parkland, Avondale and West Haven. The Parkland boasts an ergonomically designed LFK open coil unit for ultra-responsiveness and durability.
The Avondale features a VertiCoil design with Active Support Technology alongside a high-density perimeter, a component used to minimize roll-off. The West Haven features individually encased Quantum Edge Coils and layers of pre-compressed high density gel foam, allowing guests to drift away to a cooling and blissful sleep.
Each of the three collections can be customized to suit the needs of a hotel brand, thanks to Spring Air’s network of factories located across the United States.