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From Home Furnishing Business
IKEA U.S. Announces Spanish E-Commerce Experience
July 10,
2024 by HFBusiness Staff in Business Strategy, Industry
IKEA U.S. is excited to announce the launch of its complete, in-language e-commerce experience for Spanish-speaking customers. This new platform will allow Spanish-speaking customers to shop for affordable home furnishings, learn about the latest news from the brand, and discover all the great benefits that IKEA has to offer, including how to become an IKEA Family member.
In addition to the new online shopping experience, Spanish-speaking customers can also receive support before, during, and after their IKEA purchase with a Spanish-speaking co-worker when calling the support phone line.
"We are thrilled to offer this new platform to our Spanish-speaking customers," said Jessica Santiago Byrd, Multicultural Marketing Communications Manager for IKEA U.S. "At IKEA, we are committed to creating an inclusive and accessible shopping experience for all our customers. With this new platform, we hope to make it easier than ever for our Spanish-speaking customers to shop with us and become part of the IKEA Family."
The new platform is now live and can be accessed at https://www.ikea.com/us/es.