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From Home Furnishing Business
Sleep Number Earns Spot on Forbes Best Customer Service List
November 29,
2023 by HFBusiness Staff in Business Strategy, Industry 
Sleep Number Corporation, a wellness technology leader, announced it earned a spot in the 2024 Forbes Best Customer Service List. Sleep Number was selected following a year-long survey of 201,000 people in the U.S. who provided 4.2 million ratings on more than 3,000 brands.
The list honors the top companies that customers say best serve their needs in dozens of categories, including knowledge and attitude of staff and speed of service.
“I am incredibly proud of our team’s dedication to delivering exceptional service and improving our customers’ lives,” said Shelly Ibach, chair, president and CEO, Sleep Number.
“The Forbes Best Customer Service List reflects the outstanding care our sales, home delivery and customer support professionals provide. The lifelong relationships we establish with our smart sleepers are paramount to our purpose of improving the health and wellbeing of society through higher quality sleep.”
Sleep Number® smart beds provide unmatched value for each sleeper by using sleep science to effortlessly adjust firmness for a sleeper’s one-of-a-kind needs. They also monitor vital personal health data and sleep trends and continuously analyze and personalize sleep insights in partnership with leading sleep health experts.
And announced this month, that – with the recommendation from a health care provider to help with a medical condition – sleepers may be able to apply their HSA and FSA to their Sleep Number smart bed purchase.*
Earlier this month, Sleep Number earned the highest position in the J.D. Power 2023 U.S. Mattress Satisfaction Study for mattresses purchased in-store. Sleep Number was named first in terms of price, variety of features and warranty factors.
To view the 2024 Forbes Best Customer Service List, visit Forbes.com. To learn more about Sleep Number, visit sleepnumber.com or one of our 650 stores.
*Visit https://www.sleepnumber.com/pages/hsa-fsa-eligibility to learn more. HSA and FSA plans may vary, so sleepers should check with their plan administrator for details and to confirm eligibility.