Ethan Allen Interiors Named to America’s Best Retailers 2023

August 9, 2023  by HFBusiness Staff in Business Strategy, Industry   

Ethan Allen and other retailers named as America’s Best Retailers 2023 were identified based on the results of an independent survey of more than 9,000 U.S. customers who have shopped at the retail stores in person in the past three years. In total, over 140,000 evaluations were collected.

The final assessment and rankings were based on the likelihood of recommendation and the following five evaluation criteria:

~ Products: measures the quality, price, range, and variety of products offered in store

~ Customer service: measures the friendliness, helpfulness, and availability of employees in store

~ Atmosphere: measures the general atmosphere, lighting/illumination, music, cleanliness of stores

~ Accessibility: measures the parking availability, store hours, convenience of store location

~ Shop layout: measures the order that products are displayed, aisle size, product presentation, store size

“Ethan Allen is pleased to be recognized on Newsweek’s list of America’s Best Retailers 2023, including as the #1 retailer of Premium Furniture,” said Ethan Allen’s Chairman, President and CEO Farooq Kathwari. “Congratulations to all our associates, who continue each day to uphold our reputation for quality, craftsmanship, and exemplary service.”