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From Home Furnishing Business
IKEA U.S. Announces Plans to Open New Format Stores in DMV
May 8,
2023 by HFBusiness Staff in Business Strategy, Industry 
IKEA U.S. announced plans to open new format IKEA stores in Fairfax, Virginia, in summer 2023 and Gaithersburg, Maryland, in fall 2023. This new customer meeting point, called a Plan & order point with Pick-up, will have all of the features of the IKEA Plan & order point, including home furnishing inspiration and personalized interior design planning, with the addition of an IKEA Pick-up point, allowing customers to pick up their purchases made online or purchased at either Plan & order point location.
Purchases made at IKEA Fairfax and Gaithersburg can also be arranged to be conveniently transported to a customer’s home or to another convenient point of delivery.
“We’re excited to offer a new IKEA experience to our DC metro area customers with convenience in mind. Whether you’re looking for inspiration, need help from an IKEA design specialist or simply want to pick up a piece of furniture that you purchased online, the IKEA Fairfax and Gaithersburg Plan & order point with Pick-up are even more accessible and meet our customers where they are and how they like to shop,” said Javier Quiñones, CEO & chief sustainability officer, IKEA U.S.
IKEA Fairfax and Gaithersburg join the recently announced IKEA Arlington Plan & order point in addition to the large-format IKEA stores in Woodbridge, VA, and College Park, MD.
“We couldn’t be more thrilled to open three new IKEA locations – IKEA Arlington, Fairfax and Gaithersburg – in the DMV this year. While the Plan & order point and Plan & order point with Pick-up are different from our traditional IKEA stores, we hope they better meet the needs of our local customers and provide an IKEA that’s not only more accessible, but also affordable and sustainable,” said Carmen Spinola, Market Area Manager, IKEA U.S.
In addition to opening new Plan & order points and Pick-up locations in city centers, IKEA U.S. has made significant investments to enhance its e-commerce experience and service offerings, including new IKEA Family benefits, IKEA Business Network loyalty program, lower priced shipping and delivery, Click & collect, and TaskRabbit assembly services.