Contemporary Design Group Renews Myriad Software Partnership

September 29, 2021  by Laurie Northington in Business Strategy, Industry   

“We’re excited that we can continue to offer this amazing opportunity to our retailers,” said Alicia Mendez Stevens, executive director, CDG. “The ability to connect our retailer members with trusted vendor partners is critical to CDG’s mission. Myriad gives retailers the tools they need to efficiently manage their businesses.”

“As we grew to three stores with a separate warehouse, it became increasingly difficult to manage our locations using our previous systems,” says Doug Schwinn of Ironhorse Home. “We were unable to sufficiently understand our in-stock position and manage our purchasing and receiving efficiently.” Ironhorse Home’s transition to PointCentric allowed them to quickly improve purchasing and receiving processes; significantly improving their bottom line by reducing errors and identifying delays. “Each salesperson is now able to monitor the order/delivery process across all locations,” added Schwinn.

PointCentric reporting capabilities have simplified many administrative tasks for Ironhorse. The Sales Analysis reporting tool “helps us quickly identify which products are performing to plan and which aren’t performing well,” notes Schwinn. “We can quickly identify the products that are not meeting gross margin targets and take remedial action to get back on track.” 

The report also allows Schwinn’s team to quickly analyze, identify, and replace underperforming product.  He also mentions that the sales commission reporting has increased transparency with staff because they can now track their commissions in real time.  The tool helps reduce payroll errors and administrative time needed to process payroll.

CDG member retailer NIU Urban Living in McAllen, Texas has been using Myriad since 2014. “I am able to easily retrieve all kinds of reports to review the entire operation,“ says owner Rosario Gonzalez. NIU’s Purchasing Manager Adriana Cardenas and Store Manager Jacoba Bermudez both mention accessibility as a top benefit. “The best feature really is that it’s cloud based. This makes it easy for employees to access information,” says Cardenas.