Pilot Freight Services Earns 2 Quest for Quality Awards

September 29, 2021  by Laurie Northington in Business Strategy, Industry   

The annual survey of the magazine’s readership recognized Pilot for excellence as both an Airfreight Forwarder and as a Third-Party Logistics Carrier for Value Added Warehousing and Distribution Solutions.

For almost forty years, the Quest for Quality Award has been the gold standard for customer satisfaction and performance excellence for carriers, ports and logistics providers. The awards are the culmination of a six-month research project conducted by Peerless Research Group. Throughout the three-decade-long award program, Pilot has been recognized by industry peers in various categories.

Pilot delivers added value through customized solutions to streamline operations and improve efficiencies across supply chains. By combining effective transport services with strategically located logistics facilities, strong vendor relationships and advanced IT systems, Pilot helps get clients’ freight to market faster. Pilot’s extensive network reaches over 190 countries with 90 locations throughout North America.

“We’re incredibly proud that our industry peers and customers have recognized the dedication, expertise and skill of the Pilot team 30 times,” says John Hill, president and chief commercial officer. “Our team efficiently moves freight through Pilot’s extensive domestic network and taps into our international partners to create customized customer-focused solutions.”