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Lucidworks Releases Cyber Five Results
December 8,
2020 by Laurie Northington in Business Strategy, Industry
Lucidworks, a provider of machine learning-based ecommerce search and personalization technology, has announced its Cyber Five results from its collection of enterprise retail and direct-to-consumer brands.
Over the five days spanning Thanksgiving through Cyber Monday, many Lucidworks Fusion customers saw high double-digit to low triple-digit growth in ecommerce revenue tied to performance in search and browse as well as landing page sorts, typeahead, and personalized recommendations.
2020 Cyber Five Highlights include:
- Nearly one billion queries across managed customers, with millions of unique terms
- Low double digit increases in conversion rates versus 2019
- Nearly a 100% increase in conversion rates versus the previous six weeks
- Search usage during Cyber Five roughly doubled versus the 2020 baseline as customers used search features to seek out product deals
- 100% uptime for cloud-managed customers