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From Home Furnishing Business
Tempur-Pedic Ranks #1 in J.D. Power Mattress Satisfaction Report
November 4,
2020 by Laurie Northington in Business Strategy, Industry 
Tempur Sealy International, Inc. (NYSE: TPX) has announced that its Tempur-Pedic brand was again awarded #1 in Customer Satisfaction for the retail mattress category in the U.S. in the J.D. Power 2020 Mattress Satisfaction Report.
The award marks the second consecutive year Tempur-Pedic has achieved this distinction, and the third time overall. In addition to being ranked #1 in overall customer satisfaction, Tempur-Pedic earned #1 rankings for support, durability, comfort, variety of features, value, and contact with customer service.
"We are honored by this award and to be recognized by our consumers for helping them achieve their best sleep. We have been reinventing the way people sleep for decades, and today, we remain committed to our mission of improving the sleep of more people, every night, all around the world," said Scott Thompson, chairman and CEO, Tempur Sealy.