Overstock Opens New Fulfillment Center in California

September 18, 2020  by Laurie Northington in Business Strategy, Industry   

The new fulfillment center further aligns Overstock’s logistical footprint with key customers, significantly improving shipping speed, providing more accurate delivery estimates as well as a quicker port to warehouse process.

“This California fulfillment center positions us to provide a better delivery process to our customers,” said Ron Hilton, chief sourcing and operations officer at Overstock.com. “Its close proximity to major ports, as well as its centralized location in one of our largest markets made Fontana ideal to create a more efficient bridge between our suppliers and our customers. I’m proud of our team’s effort as they continue to enhance the sophisticated and robust supply chain and operations process we have in place.”

With customers in mind, Overstock operates strategically positioned fulfillment centers in Pennsylvania and Kansas in addition to its new California facility. These centers, grouped with a network of thousands of partner warehouses across the country and proprietary fulfillment software, help ensure fast, accurate, and secure delivery to customers.

“Overstock prides itself on providing customers a fast, free and predictable delivery experience,” said Dave Nielsen, Overstock.com president. “As sales continue to grow with increased customer migration online, our new California facility improves the customer experience through faster delivery speed in one of Overstock’s largest markets.”