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From Home Furnishing Business

Storis Releases 2020 Home Furnishings Industry Trend Guide

Retail software provider Storis has released its annual Home Furnishings Industry Trend Guide, focusing on the state of the industry and a 20-Step Vision Plan that is designed to help retailers strategize for a successful year.

The 2020 vision plan and insights from industry experts provide strategies to guide retailers forward. For retail customers, it's about going back to the fundamentals of the customer experience. The report highlights how using data to understand retail customers should translate to building connections. It's about using technology, not in ways that shock and awe but make the lives of retail customers easier and more convenient as they shop.

The annual report highlights:

  • Seamless Experience
  • Driving Store Traffic 
  • Change & Inspire 
  • Shared Shopping Carts 
  • Mobile Checkout
  • Customer Identification 
  • Personal Experiences 
  • Lifetime Value 
  • Membership Programs 
  • Rentals & Subscriptions 
  • Information Transparency  
  • Account Pages 
  • Cross-Channel Fulfillment 
  • Order Convenience 
  • Product Customizations 
  • Online Imagery 
  • Instagram & Pinterest 
  • Google SERPs 
  • Reputation Management 
  • Being Your Customer

To read the full report, click here.

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