Daily News
From Home Furnishing Business
PeopleSpace Expands Leadership Team, Sharpens Focus on Customer Experience Strategy
September 10,
2019 by Laurie Northington in Business Strategy, Industry 
PeopleSpace, a leading West Coast workspace strategy company focusing on commercial furniture, has announced the growth of its leadership team, following the recent addition of global furniture manufacturer Haworth becoming a minority investor.
The new leadership team includes Daniel Delaney, chief customer officer, and Michelle Sample, chief marketing officer, both part of the senior-level executive team; and Mark Canez, managing director, Portland, Oregon; Adam Ferry, managing director, Orange County, California; Holly Rau, managing director, Los Angeles; and Howard York, managing director, Seattle, all leadership roles at their respective regional Customer Experience Centers.
PeopleSpace has shifted its business model to center on a comprehensive Customer Experience strategy to better support businesses in creating workspaces that seamlessly adapt to changing employee needs. This shift serves to reinvent the historic and outdated furniture manufacturer/dealer model that has been in place for decades in the industry.
“Changing the paradigm with a new Customer Experience-centered model requires a fully integrated team to lead the industry’s shift in how we partner with businesses to plan, design and execute workspaces,” said Jesse Bagley, PeopleSpace CEO. “We’re excited about our new leadership team and look forward to what this stellar group of executives will accomplish for our customers and the industry as a whole.”
Each of the executives brings extensive industry experience relevant to their critical roles within PeopleSpace paired with local experience and knowledge in their respective markets where the four Customer Experience Centers are located.