From Home Furnishing Business
Podium Announces Strategic Partnership with Profit Systems
Podium, a customer communication platform for local businesses, today announced a strategic partnership with Profit Systems, a provider of retail software solutions for the furniture industry.
This partnership will allow furniture retailers the ability to integrate their point of sale (POS) data with Podium’s messaging and online review products.
“Over the past 40 years, Profit Systems has been a trusted partner for furniture retailers,” said Joanne Gulnac, general manager of Profit Systems. “Over that time, we have been constantly refining how to best use their point of sale systems. Thanks to this partnership with Podium, we are able to better use and automate that POS data, bringing tech solutions in the furniture industry to a whole new level. We are proud that this partnership allows Podium and Profit Systems clients to be at the forefront of that development.”
Through automating online review invitations, customers who have recently completed a transaction are sent an invitation to review the business via text within minutes, when reviews are most accurate and likely to be acted on. This integration will save furniture retailers time as well as increasing the number and quality of their online reviews on Google, Facebook, and other key sites customers use when deciding where to make their furniture purchases.
“Profit Systems has been one leading forces providing tech solutions in the furniture retail industry,” said Brad Jenson, vice president of Business Development at Podium. “This was a key factor in Podium choosing them as a close operational partner. Adding Profit Systems’ data integration to Podium’s powerful online review and two-way messaging products will supercharge their user’s competitive advantage in winning new customers and keeping loyal customers.”