Daily News
From Home Furnishing Business
Furniture Training Co. Releases Cloud-based Course for Retail Managers
March 15,
2018 by Jane Chero in Business Strategy, Industry 
The Furniture Training Company (FTC), a Utah based provider of cloud-based sales training, has released a new course — Retail Management Essentials – the company’s first aimed specifically at managers.
Designed and developed by training and industry experts the program teaches new and experienced home furnishings owners and managers to run their store more effectively.
“We’ve been struck by the lack of good training options for retail managers,” said Mike Petersen, president, FTC. “They get handed a large responsibility with very little training and support. Managing a store is difficult and requires some very specific skills and tools. Retail Management Essentials teaches skills that don’t get covered anywhere else.”
The course includes 14 interactive, cloud-based lessons and dozens of useful tools and resources offering store owners and managers the ability to learn critical management tasks including how to:
● Recruit, hire, and onboard new employees
● Discipline and terminate underperforming employees
● Analyze employee and sales team performance
● Effectively train and coach employees
● Conduct effective sales team and business meetings
● Prepare the store and staff for customers
“This training is absolutely awesome,” said Mike Norris of Gallery Furniture in Houston, Texas. “It’s the perfect training tool for new and current managers who have to run a furniture or mattress store of any size.”
FTC has trained nearly 25,000 salespeople from more than 1,000 retail locations. It’s parent company, LetterPress Software has designed and developed training solutions for such notables as Klaussner, Guardsman, and The U.S. Dept. of Agriculture among others.