From Home Furnishing Business
STORIS Enhancement Enables Furniture Retailers to Go Paperless
STORIS has just released a new module, called Signature Capture & Document Archive. The module developed in conjunction with Top 100 Retailer, W. S. Badcock Corporation, offers the ability to reduce paper documents needed to support their consumer financing program. The enhancement is part of STORIS’s core product offering.
Retailers are contractually bound by their Merchant Agreements with credit card and financing companies to maintain records with consumers’ signatures for a number of years after the original transaction. Technical project manager, Dave Graham spoke about the enhancement stating, “There are at least 11 types of documents our retailers utilize that these contractual obligations apply to. This volume is especially pertinent for retailers offering financing options.”
Signature Capture & Document Archive enables STORIS’ retailers to electronically store all copies of documentation requiring signatures. “This eliminates an enormous amount of paper, which is a win for the retailers from many standpoints including organization, customer experience, and sustainability,” stated Graham.
The new functionality enables retailers to merge an electronically captured signature to a PDF document. The retailer can design the documents of their choice and place the signature in the location of their choosing. The retailer can configure advanced settings around the signature capture process, including controlling whether a signature has to be captured before a process can be completed. This protects the retailer by collecting all necessary signatures to legally complete contracts.
The Signature Capture & Document Archive module is compatible with credit card signature capture hardware so STORIS retailers can easily start utilizing this functionality today. In addition, the module can be integrated to third party document management software.
W.S. Badcock, is the first of STORIS’ clients to roll out this feature in their stores. CIO Bill Trimble stated, “We are excited about the benefits Signature Capture & Document Archive will bring to business processes that are important to W.S. Badcock’s success. We anticipate enhancing our customer’s experience, saving resources, and optimizing our business information.”
Signature Capture & Document Archive is now available to all STORIS clients and prospective clients in their 9.7 release. You can see this and all the latest features at World Market or today by Requesting a Demo.