Doran Robinson Joins Wayfair In Key Operations Post

August 30, 2016  by Jane Chero in Business Strategy, Executive Changes, Industry   

With extensive experience spearheading technological innovation and service delivery improvements for major U.S. companies, Robinson will drive the expansion of the fulfilment and service systems that power Wayfair’s operations, and will lead efforts to deliver a world-class post-order experience, the company said.

“Doran’s strong background managing process innovation efforts and operational execution practices for leading corporations makes him the perfect fit to oversee the growth of our supply chain and customer service operations,” said Jeremy Delinsky, Chief Technology Officer at Wayfair.

Before joining Wayfair, Robinson built and scaled the service delivery and product development functions of athenahealth’s data exchange services. Previously, he led product and operations strategy and delivery at Capital One Financial for more than a decade, where he played key roles building the company’s point of sale business.

“I am excited to join one of the leading innovators in tech and e-commerce,” added Robinson. “Wayfair’s robust supplier network and operations systems are unparalleled in the industry and I look forward to leading a team that’s essential to the company’s rapid growth.”