Bon-Ton Opens Direct-to-Consumer Fulfillment Center

August 26, 2015  by in Business Strategy, Industry   

The facility supports the company’s expanding e-commerce business and omni-channel growth.

“Our goal is to ensure extraordinary service to our customers,” said Kathryn Bufano, president and CEO. “The facility was designed to improve operational efficiency and enhance the overall customer experience from beginning to end.” 

The new facility consolidates five e-commerce distribution centers into one with a shipping capacity of an estimated 40,000 units per day and 350,000 units per day at its peak during the holiday season. 

“This new state-of-the-art facility was critical to accommodate the rapid growth we are experiencing in our e-commerce business,” Bufano said. 

It is currently staffed with 200 full-time associates and will increase to 400 during its peak holiday season.