From Home Furnishing Business
Abbyson Improves Lead Times
Home furnishings supplier Abbyson Living is improving its shipping times to better meet holiday shoppers' needs.
The company offer next-day shipping on small parcels and LTL items, and Abbyson has also reduced shipping times from four-to-six weeks to 12-day delivery.
“Abbyson is a industry pioneer when it comes to drop shipping as well as cutting down delivery lead times,” said Yavar Rafieha, Abbyson Living’s president. “Because we are partnering with our retailers in a new way, now as soon as an order hits our facilities, we are shipping in stock items within 24 to 48 hours. It’s really rare to find suppliers that offer this service.”
In addition to improved ship times, the company has upgraded its business systems to Microsoft Dynamics and hired 32 new seasonal employees for delivery, fulfillment, and customer service.
“We will be working on weekends and have back-up crews in place,” Rafieha said. “Our experience is proven to be high-standard, and we stand behind our merchandise and service 100%. We have real people for personal and live customer support. It’s not off-shore. We’re here 24/7.”