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From Home Furnishing Business

Lancaster Gets Top Award from Business Excellence Forum

High-end upholstery producer Lancaster Custom Crafted Upholstery has been named the Best North American Manufacturer/Wholesaler by the Business Excellence Forum, a Houston-based organization for small and medium-sized businesses. 

Lancaster was selected for the award by a panel of independent judges, based on a number of metrics including growth, revenues, profits and impact on its industry and community.

“Our success has most definitively been driven by our Founder, Bill Lancaster, who has dedicated more than 30 years to his craft,” said Scott Thornton, vice president of operations. “His continued passion for quality and his innate ability to recognize and respect the talents of others has enabled him to assemble a diverse team.  Bill’s extensive knowledge of every aspect of our manufacturing process allows him to be a “hands on” leader, able not only to facilitate, but to guide.”

He said the company has carved out a niche in the luxury home fashion market as a sought-after, high end custom upholstery manufacturer “to the trade,” nurturing lasting relationships with their interior design partners while focusing on producing a consistently superior bench made product.



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