OMI Names Customer Service Director

January 13, 2016  by in Executive Changes, Industry   

Dixon brings more than 15 years of sales and customer service experience to the company.

Prior to joining OMI, Dixon worked at Sommex Bedding Group headquarters in Toronto, where she oversaw customer service, sales and accounts receivable. Dixon has six years experience in the organic mattress industry starting as a customer service manager with Natura World. 

“Alice is someone who is well established in the industry,” said Walt Bader, OMI founder. “She has formed and maintained great relationships with mattress retailers and consumers who trust her expertise. Her experience establishing and growing relationships with retailers and consumers proves to us that she is an ideal candidate for our team to help grow our business.”