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From Home Furnishing Business
Synchrony Financial Introduces Information Portal
August 25,
2015 by in Customer Service, Industry 
Financial services provider Synchrony Financial (NYSE:SYF) has introduced its Synchrony Connect digital portal, business program that offers a number of services for the company’s clients.
Synchrony Connect gives business partners a range of Synchrony expertise, insights, and tools in non-credit areas delivered through webinars, one-on-one engagements, consulting projects, multi-client and cross-industry events, and a new online portal. Live this week, the dedicated portal provides Synchrony Connect webinar schedules, presentation materials and white papers, as well as best practices and case studies.
“Partners often ask for our insights and knowledge across many different business areas, and value the deep experience we can bring them beyond financing,” said Karen Nash Mirkin, senior vice president, Synchrony Connect. “Offering these services through Synchrony Connect is part of our mission to engage with our partners in ways that enable us to grow and succeed together.”
An important component of the program includes one-on-one engagements through Synchrony Connect best practice sharing with partners on topics such as social listening, call center training, IT disaster recovery, and motivating and measuring employee performance. Additionally, consulting projects offer partners individualized solutions to help them reach strategic objectives, while multi-client events feature Synchrony Financial and external thought leaders.