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From Home Furnishing Business

Buck's Furniture Reaches $20,000 Settlement with AG

The Vermont Attorney General and home furnishings retailer Buck's Furniture in Wolcott, Vt., have agree to a settlement in a consumer protection case.

Under the agreement, about 90 consumers will receive $100 each in restitution.

Buck’s Furniture, along with its owner and manager Sandy Howard, have agreed to a consumer protection settlement that requires it to pay a total of $9,000 in restitution to consumers as well as $11,000 to the sState.

“Furniture purchases are one of the largest household expenses that consumers face,” said Attorney General William Sorrell. “Businesses engaged in the retail sale of furniture must be honest with consumers about their pricing and delivery practices.”

The settlement resolves the Attorney General’s claims that Buck’s Furniture engaged in unfair and deceptive practices, including extended delivery delays for, swapping out floor models for new product purchased, deceptive comparison pricing, and violating rules of going-out-of business sales.

Sorrell's office said possible bankruptcy proceedings may delay settlement payments to consumers. The Attorney General’s office will send letters to consumers entitled to restitution when payments are available.




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