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DeFalco, Smith Join Myriad in Sales, Development Positions

By Home Furnishings Business in Retail Technology on October 2008 Frank DeFalco has joined San Diego-based Myriad Software as account executive, and James Smith has come on board as director of development at the furniture retail automation vendor.

DeFalco has a 35-year career in retail, the last 11 working with another vendor of furniture retail software solutions.

“Frank has the perfect background and experience that will immediately benefit our company and our clients,” says Carolyn Crowley, president and co-founder of Myriad Software. “His knowledge, his sales-management expertise and his in-depth furniture industry experience are essential to communicating and guiding our potential clients and existing client base, as well as to contributing to Myriad’s ongoing success.”

Smith is a 20-year Fortune 500 technology veteran, developing software technologies for companies such as State Farm Insurance and Sony. He also redesigned hardware, including that for Toshiba International. His understanding and use of technology, management techniques and quality processes have resulted in successful developments for e-commerce and “software as a service.”

“James is our strategic choice,” Crowley said. “Our plan is to grow by continuing to offer affordable and quality solutions to the retailers who have come to rely on us. James will be pivotal to our ongoing development of a robust software solution with more options that appeal to our clients and their customers.”

As director of development, Smith will be instrumental in guiding the growth and future development of Eclicktic, Myriad’s furniture retail-management software tool for point-of-sale, inventory management, merchandising, accounting and more. He will oversee the company’s technical side, focusing on development tools, emerging technologies and management of Myriad’s development team. Smith will also supervise the company’s continual quality-assurance process.


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