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Injunction Ordered Against High Point Retailer
February 21,
2007 by in UnCategorized
By Home Furnishings Business in Delivery on February 2007
An Internet furniture retailer based in High Point has been ordered to stop collecting money from customers in advance of deliveries after prompting a series of complaints, including some shoppers who said they had not received deliveries a year after placing their orders, according to an announcement by North Carolina Attorney General Roy Cooper Wednesday.
On Friday, Wake County Superior Court Judge Paul Ridgeway issued a preliminary injunction to stop National Furniture of High Point and its owner, Myron Savage, from taking deposits unless the money is placed in an escrow account and the store gives a realistic delivery time or allows customers to get a refund upon request. Cooper has also asked National Furniture to pay refunds.
Cooper filed suit against the company on February 6 after receiving 34 complaints from consumers in several states. Greensboro’s Better Business Bureau has also received 74 complaints against the company over the past three years. In November, Cooper won an injunction against High Point’s N.C. Furniture By Direct, which had prompted more than 300 complaints.