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Stickley Audi @ Co.

By Home Furnishings Business in on October 2012

With foot in two halves of the same furniture world€”manufacturing and retailing€”the development of Stickley as a manufacturer is closely tied to its ongoing retail operation, Stickley Audi & Co., with the two sides complementing the other.

€œWe benefit a great deal by being both a manufacturer and a retailer,€ said Edward Audi, Alfred and Aminy€™s son, and executive vice president and president of Stickley€™s international division. €œOur roots are as retailers, and we bring the sensitivity of a retailer to all we do as a manufacturer.

€œWe€™re very sensitive to issues of distribution, for example€”as retailers, we know how important that is. It helps us as manufacturers because we have a direct connection to consumer trends through our retail showrooms, and it shortens the product development cycle. We€™re on top of trends in the marketplace, and can respond quickly to where consumers are going, their needs and wants.€

The retail experience also helps Stickley think about how it presents itself to customers, and provide the sort of service level it expects from its own vendors.

€œIt enables us to see the difference sales representatives make in building the brand and serving the customer,€ Aminy Audi, president and CEO, noted. €œOur dealers have mentioned more than once they felt the fact we are a retailer makes us better manufacturers, because we understand the challenges they face.€

In addition to Stickley, the stores carry a range of high-end vendors, but the product assortment varies. With stores ranging from 13,000 to 78,000 square feet and situated in very different regions, Stickley Audi & Co. tailors its presentation accordingly.

€œWe decide based on the marketplace, the size of the location and what we view as saleable product in that market,€ said Aminy Audi. €œAnd, we look at the distribution in that market of other manufacturers as well.

€œThere€™s only one showroom dedicated to Stickley€”the one in High Point that we use as our Market showroom.€

That said, around 65 percent of the product is consistent throughout the markets where Stickley has a retail presence.

Aminy Audi offered an example of how merchandising at individual stores might vary.

€œIn our New York City showroom, in addition to Stickley, we€™ll include John Widdicomb, Baker, E.J. Victor, Hancock & Moore, Hickory Chair, Nichols & Stone, Southwood and Bradington-Young,€ she said. €œIn North Denver, where we have a much smaller showroom, we limit the number of vendors we carry and concentrate on Stickley. We have a few others, but not to the extent we would in White Plains or New York City.€



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