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Zenith Global Opens Louisville Hub
June 11,
2012 by in UnCategorized 
By Home Furnishings Business in Delivery on June 12, 2012
Home furnishings logistics and transport specialist Zenith Global Logistics has opened a new White Glove Home Delivery hub in Louisville, Ky.
The facility will service the Louisville and Cincinnati areas.
This latest addition to our U.S. home delivery hub network supports brick-and-mortar and e-retailers looking for cost-effective, timely high quality service in their final mile of order fulfillment, said Jack Hawn, president and CEO of Zenith Global, Conover, N.C. Theres nothing more personal in the shopping experience than stepping foot in the customers home, and retailers are realizing that the experience during home delivery can make the difference in gaining repeat business. Our teams undergo extensive and rigorous training in proper furniture handling, knowledge and care. They are friendly, reliable and come to the consumers doorstep presenting a professional appearance.
Hawn said Zenith's ability to meet or exceed consumers expectations on behalf of retailers begins well before their team arrives and the shoppers home.
We maintain a thorough deluxing process in our facilities, he said. Our home delivery specialists inspect all case goods drawers and doors, color match all coordinating items, wipe down and polish surfaces, and foam protect and blanket wrap each piece. Upholstery is inspected for fabric defects and pattern match, then air-hose cleaned to remove residual packaging. Skirts are steamed and prepped before delivery.
Since 2009, Zenith Global Logistics has opened eight regional freight and home delivery hubs throughout the United States, including Texas, Arkansas, Mississippi, Georgia, Florida, Virginia and Kentucky. Last year it expanded its North Carolina storage and handling capacity by more than 30 percent through the acquisition of the former Boyles Furniture facility in Conover as its new corporate headquarters. In April it expanded its fleet with the addition of 25 regional and OTR trucks plus 50 trailers.
Internationally, the company services the continental United States and multiple points in Asia with warehousing, consolidation and full/split container programs. Domestically, the company owns and operates its own truck fleet as well as transportation hubs and more than 3.5 million square feet of warehousing, including facilities in Southern California, Texas, Mississippi, Florida, North Carolina, Virginia and Maryland. Zenith Global provides national home delivery service to all points in the United States through a network of company-owned delivery operations and local market providers.