SuperCat Teams with Ampac Forwarding

April 17, 2012  by in UnCategorized   

By Home Furnishings Business in Retail Technology on April 18, 2012

SuperCat Solutions and third-party furniture logistics company Ampac Forwarding have teamed to provide up-to-date inventory information for the eCat iPad sales app.

Ampac provides warehousing, inventory management, order fulfillment and invoicing for home furnishings.

"We've made it very easy for companies that outsource their logistics and warehousing to third party providers like Ampac to automatically maintain accurate inventory and product information in eCat," said Steve Thrasher, president of SuperCat Solutions, Wilson, N.C. "Companies should focus on selling, not on worrying about the details of data maintenance."

The Ampac inventory control system automatically uploads current inventory levels of each product directly into the e-Cat system on a set schedule, as needed.
 
"Our customers who use eCat, like Somerset Bay and Alden Parkes, now have quick and easy access to inventory information, so their staff and sales reps don't need to continually contact us just to get inventory levels," says Kregg Kinnear, owner and president of Ampac Forwarding, High Point. "This enables companies that rely on Ampac for logistics services to quickly answer their customers€™ questions on the spot."

With eCat, sales reps can increase sales by focusing sales presentations on available items, increasing inventory turns, decreasing orphaned stock, and decreasing calls to customer service from reps inquiring about what options are available for immediate shipment.
 
"We are extremely excited about this new program," says Lynne McArdle, president of high-end case goods, upholstery, and accessories company, Alden Parkes. "eCat is very fast and easy to use.  A great bonus is that it enables our sales reps and customers to accurately match our many finish and fabric options with the correct products, eliminating order entry errors. eCat also makes it easy to see the quantities of each item that are available in various combinations of finish and fabric choices in Ampac's warehouse. We expect this to have a very positive impact on our customer service and inventory turns."
 
"An invaluable benefit is that customers are more likely to order if they are able to receive merchandise right away," Kinnear said. "With lead times for imported items as long as four months, when a sales rep is meeting with a prospect and knows which items are in stock and ready to ship, it is much easier to close the sale."