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Delaware Retailer FurnitureLand Rebrands Bedding Showcase

By Home Furnishings Business in Furniture Retailing on February 10, 2012 Home furnishings retailer FurnitureLand partnered with Connie Post and Affordable Design Solutions to rebrand its bedding department  to reposition the retailer as an expert in sleep and boost the company's bottom line.

Delmar, Del.-based FurnitureLand converted the bedding department into a spa-themed area and netted great results topping industry benchmarks of 15 percent of overall sales for a full-line furniture store.

€œWe are particularly proud of the results that we€™ve been able to achieve at FurnitureLand, especially during times that have been, at best, uncertain for many good retailers,€ said Post, retail design strategist and chief executive of Affordable Design Solutions.

FurnitureLand CEO Larry Barnes said he has seen customers gravitating to the presentation of premium brands like Simmons Beautyrest and Tempur-Pedic.

€œIn deciding to re-brand our bedding department, we wanted to see a five-point jump,€ Barnes said. €œWe got seven-and-a-half, and that€™s where it has been holding.€

The bedding department overhaul is the first stage of a phased rebranding plan that will eventually encompass a number of major departments throughout the store, as well as the exterior.

€œLocated in a 46,000-square-foot metal building that has been added onto several times over the years, FurnitureLand€™s charge to us was to create a renovation plan that could be implemented one department at a time," Post said. "The plan we gave them ensured that as each department was renovated, the rest of the store could operate smoothly, with a minimum of disruption, and this allowed them to create a beautiful new space and very quickly impact their bottom line.

€œIt€™s a brilliant strategy when relocation or new construction is not an option, and it allows them to stage believable sale events for their customers each time a new department opens,€ she said  

Along with a fountain, the department€™s elements include the extensive use of sheer fabric that takes the place of fixtures or walls. €œA centralized Comfort Test Center acts as the hub of the department, with the beds arrayed around the hub, separated by the fabric," said Dave Coll, architectural design director at Affordable Design Solutions. €œIt looks fresh, new and clean, and it really elevates the product.€

€œThe privacy afforded by the sheer curtains is appreciated by the customers, who can lie down and concentrate on their comfort, without worrying about who€™s looking at them," Barnes said. "Simply put, Connie really nailed €˜professional€™ in the design of this department. Like most furniture stores, we had an open area with some point-of-sale material, banners and a row of beds. Now the mattresses are presented in a logical sequence, both for comfort choice, as well as price point.€


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