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Conn's, Diakon Expand Partnership
August 1,
2011 by in UnCategorized 
By Home Furnishings Business in Delivery on August 2, 2011
Diakon Logistics has expanded its partnership with specialty retailer
Conn's to include three additional markets in the Southwest.
Home delivery provider Diakon will provide a full range of delivery services, including customer service, home delivery and assembly and installation of furniture and appliances for Conn's in Dallas and Beaumont, Texas. In Lafayette, La., Diakon will manage the retailer's cross-dock facility, as well as providing a full range of dedicated home delivery services.
Working with Conn's since the 1990s, Diakon has been providing a full range of dedicated home delivery services, including customer service, home delivery and assembly and installation of furniture and appliances, in the Houston, Texas, market and a full range of warehousing services and dedicated home delivery services in the Austin, Texas market.
Beaumont, Texas-based Conn's has 75 stores in Louisiana, Texas and Oklahoma and sells furniture, consumer electronics, appliances and lawn and garden products.
"Our corporate strategy is based on one philosophy, Its Mrs. Jones Day, a premise based on the principle that each delivery is done with the thought that it is the only delivery we are making that day¦making it Mrs. Jones day, said Charles Johnson, president of Diakon Logistics. Our retailer clients are recognizing the competitive advantage of our customer service approach and it is driving the continued growth of our company. The difference is in the details and we will continue that focus in making our retailer clients even more successful.
Diakon, based in Manassas, Va., serves many of the top 100 furniture, appliance and electronics retailers in the U.S. The company operates more than 300 vehicles and makes more than 1.5 million deliveries to consumers a year.