Is This Your Furniture Store?

February 7, 2011  by in UnCategorized   

By Home Furnishings Business in Customer Service on February 8, 2011

Furniture stores don't come off too well in a Smart Money article on "what furniture stores don't tell you."

Here's a sampling:
* We don't get paid until you buy. That's why we're so pushy.
* No matter what I say, your furniture might not arrive anytime soon.
* We're not responsible for any damage to the furniture€”and that crack in the wall the couch made? Not our problem either.
* There's a lot you don't know about our quality.
* You should never pay the full sticker price.
* Prepare to spend hundreds more after making the purchase.
* Our financing plans may do damage to your credit score.
* "Design consultant" is a fancy title for salesperson.
* The best deals are in the back.
* Good luck reselling your pieces.

For the entire article, click "10 Things Furniture Stores Won't Say" and read on.