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Nervous Twitch

By Home Furnishings Business in on November 1, 2010

An economy moving in fits and starts, and a mid-term election season as front-of-mind for consumers as many presidential campaigns has kept traffic spotty at many retailers across the country moving into the end of 2010.

While on paper, overall sales are ahead of last year, business is nowhere near making up ground lost in 2009. Part of the reason is that consumers worry about the slow pace of economic recovery, and joblessness remains a big concern as employers are slow to re-staff to pre-recession levels out of nervousness over their long-term outlook.

The Conference Board€™s Consumer Confidence Index more or less reflects the good week/bad week, good month/bad month activity in many furniture stores. After dipping to 46.4 in February, the index climbed three straight months to 62.7 in May, dipped twice to 51 in July, hit 53.2 in August, dipped to 48.6 in September, and rebounded slightly to 50.2 in October.

Still, the index remains high above its level in the 20€™s during early 2009.

Appetite for Furniture
A furniture-specific consumer measurement, the Furniture Buying Index from America€™s Research Group, which gauges consumers€™ intent to make a specific purchase, climbed steadily through June to 72 before dipping to 67 in August, rising back to 70 the next month and staying flat in October.

€œConsumers are thinking about buying furniture this fall, but with the economic conditions many consumers are putting furniture buying on hold,€ said Charleston, S.C.-based ARG€™s chairman, Britt Beemer, in comment on the October number.

€œConsumers basically are staying in place right now.€

There are larger worries beyond a flat index, Beemer noted in a telephone interview.

€œIn good times, consumers spend $500 or more six to eight times a year€”in past recessions, that€™s gone down to four,€ he said. €œWhat€™s scary about this last year is that it€™s down to two or three times.

€œSay a consumer has to replace four tires on their car, and then their refrigerator breaks down. That might be all their big purchases gone for the year, or maybe they€™ll have one left. That€™s one reason these television promotions have worked so well. A television€™s something the entire family can enjoy, and in a lot of cases the shoppers are buying the furniture just to get the TV.€

Furniture retailers in general are not nearly promotional enough in the current economic environment, he added.

€œConsumers are buying more and more on holiday weekends, and that€™s why Black Friday could be a big day for furniture, but for that to happen, you have to get down in the dirt and play the game with everyone else,€ Beemer said. €œOpen the store at 6 a.m., have €˜early bird€™ specials. There€™s no reason Black Friday shouldn€™t work for furniture, and if you do those things you can have a big day.€

How about a look at a major market, New York state? Douglas Lonnstrom is professor of statistics and finance at Siena College in Loudonville, N.Y. He€™s also founding director of the Siena Research Institute, which produces a monthly index of consumer confidence in New York.

The Siena survey asks consumers about their plans to make purchases in five categories: automobiles, computers, furniture, homes and home improvements.

€œFurniture has stayed quite flat since February 2009,€ Lonnstrom said. €œIt€™s ranging from 15 to 21 percent for those saying they€™ll buy furniture in the next six months.€

In September, the last month for which survey figures were available by HFB€™s press time, 17.6 percent of New Yorkers said they plan to buy furniture, up 2.3 points from August.

€œIt€™s a fairly consistent figure, as low as 15 and as high as 21,€ Lonnstrom said.

€œRoughly one in five families in New York are planning to buy furniture in the coming six months.€

€œWe often see home purchasing and home improvement spending going in opposite directions, and furniture€™s been tending to move in a line with home improvement.€

Politics Loom Large
Last month€™s mid-term elections€”some of the hardest-fought and most attention-getting campaigns outside a presidential election year in recent memory€”had consumers€™ minds on things other than furniture. But Beemer pointed out a practical impact on retailers trying to stay front-of-mind among their potential shoppers.

€œNationally, 54 percent of retail ads were getting bumped in October by political ads,€ Beemer noted. €œIf you€™re a big television advertiser, fewer (furniture) ads were being seen from Labor Day moving forward. Political advertising is running this year at a rate you usually see during many presidential elections. There are fewer offers you can give the consumer.€

There was a hope that once the elections are over, consumers will free up some mind space for things such as furniture shopping. That€™s the take from Chris McCall, furniture buyer and a partner in Carthage, Tenn.-based retailer D.T. McCall & Sons, which has four central-Tennessee stores selling furniture, electronics, appliances, home and garden, and other home-related categories.

€œMore so than anything, the November election will have a big impact on consumer attitudes,€ he said. Government spending €œhas scared the American people into holding on to their dollars. If there€™s a big change in the house and senate, you€™ll see a huge November and December selling season, and the stock market will go up.€
While Democrats retained the U.S. Senate, Republicans did end up regaining the House of Representatives. On election day, the Dow Jones industrial average did rise 60 points, but as this issue went to press only a couple of days later.

Big Picture
The housing crash and ensuing recession have created a less mobile society that€™s tied to their current homes, and that has impacts furniture retailers in a several ways.

€œThe foreclosure mess has precluded a lot of the normal migration you€™d see as people relocate to get new jobs,€ said Jerry Epperson, industry analyst and managing director of Mann, Armistead & Epperson in Richmond, Va.

There€™s a double whammy at work: It€™s hard to sell a home to move, and there aren€™t as many new jobs to inspire those moves.

€œTypically, our industry benefits from those moves,€ Epperson said. €œNot only that, homes are getting smaller, not as many MacMansions are going up. If we aren€™t building these great big homes, we aren€™t using as much furniture to fill them up.€
Consumer demographic trends could pose problems the next few years, as well, particularly if the economic recovery continues on a slow curve.

First, Epperson noted a decline in births€”4.4 million in 2006 and falling for three years in a row. And there are issues with the generations ahead of those new arrivals.

€œThe Baby Boomers are now 46- to 64-years-old, and we€™ve aged out of that 30- to 45-year-old market, which is the biggest furniture-buying demographic group,€ Epperson said. €œAnd now, there aren€™t as many in that range€”Gen X has 47 million people.

€œThere are 72 million of our€”the Baby Boomers€”children in Gen Y, but they don€™t have high enough income yet (at ages 11 through 29). Also, that Generation X is a plague on the real estate base. Our commercial real estate market€™s entire business model is geared for 77 million consumers. Gen X has 47 million, and that€™s not enough people to support it.€ HFB



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