La-Z-Boy Furniture Honors In-Home Designer

June 24, 2010  by in UnCategorized   

By Home Furnishings Business in Customer Service on June 25, 2010 Darcy Suchman was recently honored by La-Z-Boy  (NYSE: LZB) with its first Designer of the Year award, created to recognize in-home designers within the company-owned network of La-Z-Boy Furniture Galleries in North America.

Suchman is a designer in the company's Annapolis, Md., store.

"La-Z-Boy in-home designers offer expert interior decorating assistance free of charge to our customers," said Mark Bacon, chief retail officer for La-Z-Boy. "This award recognizes Darcy€™s outstanding creativity, acute attention to detail and knowledgeable customer service on a project she executed for clients in Ellicott City, Maryland."

In order to reward the best design execution, designers representing more than 70 company-owned stores submitted top makeover projects to La-Z-Boy. Entries were judged on a variety of criteria, including creativity, insightfulness, design expertise, customer service, final transformation and overall client satisfaction.

"We are very happy with the choices and the design support Darcy offered," wrote customer Mark Buehlman. "It provides the perfect combination of function, comfort, seating and eye appeal. We could not have done it without her help."

Suchman receives a vacation to the destination of her choice

"Being able to translate a client€™s ideas into a room that both realizes the full potential of the space and reflects a unique personality is a skill and a challenge," Suchman said. "It was a pleasure to work with the Buehlman family to create a comfortable and beautiful living room, filled with custom elements, on a budget. I know they will enjoy the new space for years to come."

Suchman started her career with La-Z-Boy in 2009 and has worked at both the Columbia, Md., store and the Annapolis, Md., store.