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Profitsystems Launches "Passport-to-Profit"

By Home Furnishings Business in Business Strategy on June 7, 2010

Furniture retail automation vendor and consultant Profitsystems Inc., Colorado Springs, Col., has launched "Passport-to-Profit," a new program designed primarily for new clients with the goal of getting them up to speed on their business' key metrics. The program is open to current clients as well.

Passport-to-Profit kicks off approximately three months after a client goes live on the software, or existing clients can participate any time they feel the desire for additional help. One of Profitsystems' customer satisfaction representatives works with the client to gather reports that provide baseline metrics on the business. The metrics include things such as GMROI, sales per square foot, and inventory to sales ratio. A senior consultant reviews the reports and metrics and formulates a plan specific to that particular business. The consultant and the client meet to review findings and provide the client a list of concerns and opportunities for the business. The consultant also makes recommendations as to where the owner and manager concentrate their efforts. After six months, the process is repeated to monitor results and offer new insights to keep the client's momentum going.

"We are in a unique situation where we not only have software to help manage a business, but a consulting department that can take a client to the next level, what ever that may be," said Profitsystems COO Shelley Parlin. "Many retailers come to use our software because they are either not able to make the profit that they should, or just can't grow their business with their current tools.  Our new Passport-to-Profit project is exciting because from day one we can help them focus on the area where their business needs the most help, and we can provide them the expert advice that will get them there quickly."

In working with retailers to develop the program, Profitsystems found that many business owners know where their trouble spots are but just don't know the best way to overcome them. Others know that they have room for improvement but just can't step back far enough to see what they can change. Often, they have done things a certain way for so long that it doesn't even occur to them that it might not be the best way to do things now.

"Our mission is to make retailers more profitable and our software has incredible tools that do exactly that," said Profitsystems CEO Jeff Niskern. "We also know that owners and managers get pulled in so many directions by the day-to-day operations of their business that effectively tracking everything they have to do is extremely difficult. This new project gives us a great opportunity to step in and help executives look at their businesses with fresh eyes to see what opportunities they have to impact their bottom line."

For more information on Passport-to-Profit contact Wayne McMahon by e-mail.



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