Monthly Issue
From Home Furnishing Business
Plug into Power
December 4,
2015 by in Business Strategy, Industry
Welcome to the fifth annual Home Furnishings Business Power 50 retail ranking. The ranking — our take on how furniture retailers should be ranked — takes into account retail sales volume, social engagement and market share and industry involvement.
In an effort to continually improve, this year we made several changes in our methodology, especially in the social engagement component of the scoring. We have also eliminated the corporate entities from the individual retailers in the vertical manufacturers category.
Here’s the insider’s look at how we sliced and diced scores to develop the 2015 Power 50 ranking.
Revenue, of course, is important because it provides the retailer with the foundation to accomplish specific objectives. However, market share measures how a retailer performed based on the potential of the markets in which it has a presence.
Social engagement is a debated topic; however, without the consumer there is no business. While many will debate the short-term impact of social engagement, in the long-term building a retailer brand is critical to performance.
Industry involvement is key in achieving top-tier performance. The demand of immediate needs of business often eliminates the need to give back. The frequently used phrase, “You need to work on your business, not in your business,” is the foundation for creating high performance companies.
The key methodology looks like this:
Market Share — 46 percent
The estimated industry sales from various published sources for each retailer is divided by the estimated retail volume for furniture and bedding sales in each of the markets in which they participate whether Metropolitan Statistical Area, Micro Statistical Area or Rural. Sales of appliances, electronics and housewares are excluded.
Revenue — 20 percent
This category is based on estimated industry sales for each retailer based upon public published records or estimates based on certain retail parameters.
Industry Involvement — 9 percent
Participation in industry associations and buying groups are considered to improve performance. Rosters of each of these organizations are used to measure involvement.
Social Engagement — 25 percent
This year’s index considers social signals, website metrics, and third party scoring platforms to arrive at a ranked list of home furnishings retailers with the strongest online engagement.
First, we pulled data from Alexa, Facebook, Klout, MOZ, OpenSEO, and Twitter for the retailers in our database. The following table shows specific measurements.
Source Metric
Alexa US
Facebook Check Ins, Likes, Talking about
Klout Score
MOZ DomAuth, External Links, MozRank
OpenSEO Google BackLinks, Google Page Rank, Google+ Likes
Twitter Followers, Likes, Tweets
From that data, we used a basic ranking methodology, assigning a numerical value to the ranked list of each metric. We assigned a one for each record within a specific metric, with one being the “best” score for the highest number of Twitter followers or the highest number of backlinks or the highest Klout score.
For all measurements except Alexa, the highest values resulted in a lower score, i.e. the highest Google Page Rank would result in the lowest score. Alexa ranks websites globally and nationally based on estimated website traffic, and the lower the score, the more popular the site.
Thus, we arrived at 14 individual scores calculated for each metric. The highest two scores for each retailer were dropped to eliminate any outliers and then, we took the statistical average of those 12 scores. Ranking the scores from lowest to highest created the Power 50 Online Engagement Index for 2015.
Enjoy the lists.
1 |
R C WILLEY HOME FURNISHINGS |
Salt Lake City, Utah |
2 |
NEBRASKA FURNITURE MART |
Omaha, Neb. |
3 |
MATHIS BROTHERS |
Oklahoma City, Okla. |
4 |
AMERICAN FURNITURE WAREHOUSE |
Englewood, Colo. |
5 |
MISKELLY FURNITURE |
Jackson, Miss. |
6 |
FURNITURELAND SOUTH |
Charlotte, N.C. |
7 |
ART VAN FURNITURE |
Warren, Mich. |
8 |
GRAND HOME FURNISHINGS |
Roanoke, Va. |
9 |
LEVIN FURNITURE |
Greensburg, Pa. |
10 |
STEINHAFELS FURNITURE |
Wausheka, Wis. |
11 |
RAYMOUR & FLANIGAN |
Liverpool, N.Y. |
12 |
DUFRESNE SPENCER GROUP/ ASHLEY FURNITURE |
Memphis, Tenn. |
13 |
SHEELY'S FURNITURE & APPLIANCE |
North Lima, Ohio |
14 |
JORDAN'S FURNITURE |
East Taunton, Mass. |
15 |
GARDNER WHITE FURNITURE CO. |
Auburn Hills, Mich. |
16 |
URNERS |
Bakersfield, Calif. |
17 |
JOHNNY JANOSIK |
Laurel, Del. |
18 |
TURNER'S BUDGET FURNITURE |
Thomasville, Ga. |
19 |
HOM FURNITURE INC |
Coon Rapids, Mich. |
20 |
LACKS VALLEY STORES |
Pharr, Texas |
21 |
ROTMANS FURNITURE & CARPET |
Worcester, Mass. |
22 |
THE OLD CANNERY FURNITURE |
Sumner, Wash. |
23 |
SAM LEVITZ FURNITURE |
Tucson, Ariz. |
24 |
AMERICAN HOME SHOWPLACE |
Dalton, Ga. |
25 |
I KEATING FURNITURE WORLD |
Minot, N.D. |
26 |
OLUMS |
Vestal, N.Y. |
27 |
CARDI'S FURNITURE |
Swansea, Mass. |
28 |
ROOMS TO GO |
Seffner, Fla. |
29 |
WAYSIDE FURNITURE—OHIO |
Akron, Ohio |
30 |
JOHN V SCHULTZ CO. |
Erie, Pa. |
31 |
BOB MILLS FURN CO. |
Oklahoma City, Okla. |
32 |
COCONIS FURNITURE |
Zanesville, Ohio |
33 |
ASHLEY FURNITURE HOMESTORE / FURNITURE ZONE |
Killeen, Texas |
34 |
KNOXVILLE WHOLESALE FURNITURE |
Knoxville, Tenn. |
35 |
SLUMBERLAND |
Little Canada, Minn. |
36 |
GOOD'S FURNITURE |
Kewanee, Ill. |
37 |
STORY & LEE FURNITURE |
Leoma, Tenn. |
38 |
WG&R FURNITURE |
Green Bay, Wis. |
39 |
CITY FURNITURE/ASHLEY FURNITURE HOMESTORE |
Tamarac, Fla. |
40 |
FURNITURE ENTERPRISES OF ALASKA |
Anchorage, Alaska |
41 |
BIG SANDY |
Franklin Furnace, Ohio |
42 |
BAILEYS FURNITURE |
Anchorage, Alaska |
43 |
YUMA FURNITURE |
Yuma, Ariz. |
44 |
HOME FURNITURE |
Lafayette, La. |
45 |
ROYAL FURNITURE—TENNESSEE |
Memphis, Tenn. |
46 |
MCGREGORS FURNITURE |
Des Moines, Iowa |
47 |
GRAND FURNITURE |
Virginia Beach, Va. |
48 |
GALLERY FURNITURE |
Houston, Texas |
49 |
HEFNER'S FURNITURE & APPLIANCE |
Poplar Bluff, Mo. |
1 |
SHEELY'S FURNITURE & APPLIANCE |
North Lima, Ohio |
2 |
JOHNNY JANOSIK |
Laurel, Del. |
3 |
TURNER'S BUDGET FURNITURE |
Thomasville, Ga. |
4 |
URNERS |
Bakersfield, Calif. |
5 |
I KEATING FURNITURE WORLD |
Minot, N.D. |
6 |
ROTMANS FURNITURE & CARPET |
Worcester, Mass. |
7 |
OLUMS |
Vestal, N.Y. |
8 |
AMERICAN HOME SHOWPLACE |
Dalton, Ga. |
9 |
WAYSIDE FURNITURE—OHIO |
Akron, Ohio |
10 |
JOHN V SCHULTZ CO. |
Erie, Pa. |
11 |
THE OLD CANNERY FURNITURE |
Sumner, Wash. |
12 |
KNOXVILLE WHOLESALE FURNITURE |
Knoxville, Tenn. |
13 |
COCONIS FURNITURE |
Zanesville, Ohio |
14 |
WG&R FURNITURE |
Green Bay, Wis. |
15 |
GOOD'S FURNITURE |
Kewanee, Ill. |
16 |
STORY & LEE FURNITURE |
Leoma, Tenn. |
17 |
BAILEYS FURNITURE |
Anchorage, Alaska |
18 |
ROYAL FURNITURE |
Memphis, Tenn. |
19 |
MCGREGORS FURNITURE |
Des Moines, Iowa |
Independent Rule
Independent retailers are the lifeblood of the furniture retail landscape. Well-known in their communities, owners, employees and their stores take active roles in the towns in which they operate. Here’s how independent retailers — those with less than $50 million in annual sales and operating within one state — rank.
Kings of the Jungle
Large independent furniture retailers rule the roost — all while operating in one state and generating annual sales in excess of $50 million. Consumers know these retail names, and the retailers reap the rewards of owning the lion’s share of the furniture market.
1 |
FURNITURELAND SOUTH |
Charlotte, N.C. |
2 |
GARDNER WHITE FURNITURE CO. |
Auburn Hills, Mich. |
3 |
GALLERY FURNITURE |
Houston, Texas |
4 |
CITY FURNITURE/ASHLEY FURNITURE HOMESTORE |
Tamarac, Fla. |
5 |
MISKELLY FURNITURE |
Jackson, Miss. |
6 |
EL DORADO FURNITURE |
Miami, Fla. |
7 |
KANES FURNITURE |
Pinellas Park, Fla. |
8 |
LACKS VALLEY STORES |
Pharr, Texas |
9 |
MORRIS FURNITURE |
Faiborn, Ohio |
10 |
SAM LEVITZ FURNITURE |
Tucson, Ariz. |
11 |
BAER'S |
Pompano Beach, Fla. |
12 |
JEROMES FURNITURE |
San Diego, Calif. |
13 |
FURNITURE ENTERPRISES OF ALASKA |
Anchorage, Alaska |
14 |
GRAND FURNITURE DISCOUNT STORE |
Virginia Beach, Va. |
15 |
ABC CARPET & HOME |
New York, N.Y. |
16 |
WALKER FURNITURE |
Las Vegas, Nev. |
17 |
THE ROOMSTORE OF PHOENIX |
Phoenix, Ariz. |
18 |
AMERICAN HOME |
Albuquerque, N.M. |
19 |
WEEKENDS ONLY |
St. Louis, Mo. |
Killer Instincts
Regional chains are powerful forces in their markets. For our ranking, we define regional chains as retailers that operate stores in states other than their home state. Retailers like Rooms To Go and Art Van Furniture; the players who boast strong name recognition while stepping outside of their base to broaden their reach.
1 |
R C WILLEY HOME FURNISHINGS |
Salt Lake City, Utah |
2 |
NEBRASKA FURNITURE MART |
Omaha, Neb. |
3 |
ART VAN FURNITURE |
Warren, Mich. |
4 |
AMERICAN FURNITURE WAREHOUSE |
Englewood, Calif. |
5 |
MATHIS BROTHERS |
Oklahoma City, Okla. |
6 |
RAYMOUR & FLANIGAN |
Liverpool, N.Y. |
7 |
ROOMS TO GO |
Seffner, Fla. |
8 |
JORDAN'S FURNITURE |
East Taunton, Mass. |
9 |
LEVIN FURNITURE |
Greensburg, Pa. |
10 |
BOB'S DISCOUNT FURNITURE |
Manchester, Conn. |
11 |
SLUMBERLAND |
Little Canada, Minn. |
12 |
GRAND HOME FURNISHINGS |
Roanoke, Va. |
13 |
HOM FURNITURE INC |
Coon Rapids, Minn. |
14 |
STEINHAFELS FURNITURE |
Waukesha, Wis. |
15 |
HAVERTY'S |
Atlanta, Ga. |
16 |
CARDI'S FURNITURE |
Swansea, Mass. |
17 |
LIVING SPACES |
Rancho Cucomonga, Calif. |
18 |
BIG SANDY |
Franklin Furnace, Ohio |
19 |
CONN'S |
Beaumont, Texas |
Upward Momentum
Manufacturing. Retailing. Retailing. Manufacturing. Those lines continue to blur, and vertical retailers are getting louder and louder in the marketplace. Vendors like the ability to control brand messaging and presentation. Retailers like Williams-Sonoma reap similar rewards for its stable of brands.
Here’s our list for manufacturers who cross into retailing, and for retailers who step over the line as vendor.
1 |
POTTERY BARN |
San Francisco, Calif. |
2 |
PIER 1 |
Forth Worth, Texas |
3 |
CRATE & BARREL |
Northbrook, Ill. |
4 |
AMERICAN SIGNATURE |
Columbus, Ohio |
1 |
DUFRESNE SPENCER GROUP/ ASHLEY FURN |
Memphis, Tenn. |
2 |
YUMA FURNITURE |
Yuma, Ariz. |
3 |
ASHLEY FURNITURE HOMESTORE / FURNITURE ZONE INC |
Killeen, Texas |
4 |
ISH MOORE/BROAD RIVER FURNITURE/ASHLEY HOMESTORE |
Charlotte, N.C. |